Overview
Contextual AI is SOC 2 Type II certified, demonstrating that our security controls and operational practices meet the highest standards for protecting enterprise data.
This certification verifies that our systems, processes, and safeguards operate effectively over time—not just at a single point of audit.
What SOC 2 Type II Means
SOC 2 Type II evaluates how well an organization upholds the Trust Service Criteria:- Security
- Availability
- Confidentiality
Security at Every Layer
Proven Security Controls
Our compliance audit confirms consistent adherence to stringent policies and processes governing data handling, infrastructure, and operations.Data Protection
- Encryption in transit: TLS 1.2+
- Encryption at rest: AES-256
- Key management: Cloud-native KMS services with restricted access
Deployment Options
Choose the environment that fits your organization’s security posture:- SaaS (fully managed)
- VPC (private cloud)
- On-premises (self-managed)
Authentication & Access
- Enterprise SSO with SAML or OIDC
- Role-based access control (RBAC) for fine-grained permissions
Core Security Controls
| Category | Description |
|---|---|
| Application Security | Continuous SAST/SCA scanning, dependency monitoring, and vulnerability management |
| Business Continuity | Kubernetes-based orchestration, automated failover, distributed infrastructure |
| Monitoring & Response | Real-time detection via centralized security data lake and defined incident-response playbooks |
| Bug Bounty Program | Ongoing responsible-disclosure program with independent security researchers |
Continuous Compliance
- SOC 2 Type II is one component of our broader compliance framework.
- Contextual AI is hosted on Google Cloud Platform, which maintains its own certifications: SOC 2, SOC 3, PCI DSS, ISO/IEC 27017, and CSA STAR.
- We continuously evaluate and update controls to address evolving security and privacy requirements for enterprise AI systems.
Learn More
- SOC 2 Announcement
- Security Overview
- Trust Center – Request a copy of our SOC 2 Type II report
- Contact Support for compliance or security-related inquiries